Welcome to DDCAP Group

This Privacy Policy sets out how DDCAP Limited (“we”, “us” and “our”) collects, uses, retains and transfers a very limited amount of personal information supplied by you or collected by us from you via the website located at www.ddcap.co.uk (the “Website”).

By accessing or using the Website you agree that:

(a) you have read and fully understood this Privacy Policy and agree to its terms; and

(b) we may collect, process and transfer your information in accordance with this Privacy Policy.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MUST NOT USE OR ACCESS THE WEBSITE.

We may change this Privacy Policy from time to time. The revised privacy policy will be published on the Website and will apply to any continued use by you of the Website following such change. You should check this section regularly as you will be bound by this Privacy Policy (as amended or updated) every time you visit the Website. If you do not agree to any change to the Privacy Policy then you must immediately stop using the Website.

DATA CONTROLLER

The data controller is DDCAP Limited whose registered office is at 8-10 Grosvenor Gardens, London, United Kingdom, SW1W 0DH.

WHAT PERSONAL INFORMATION IS COLLECTED

We may collect, store and use a very limited amount of personal information disclosed by you to us when you contact us by post, email or telephone (such as name, address, email address, business name and telephone number), including, without limitation, when you contact us in relation to our services or for information on career opportunities.

HOW INFORMATION IS USED 

We may use your personal information for the following purposes:

to contact you from time to time to inform you of our services;

to send you our brochure;

to provide you with information;

to deal with your enquiries;

to enable third parties to whom we outsource certain of our operations to provide services to us (by way of example only, these might include public authorities, human resource companies, IT service companies, professional advisers, banks, insurers);

for accounts and records within our corporate group;

to facilitate the sale of all or any part of our business; and

to comply with our legal and/or regulatory obligations.

WHO WE MAY GIVE YOUR INFORMATION TO

We may share your personal information with:

(a) members of our group who are based in the UK, currently DD&Co Limited and DDGI Limited for the purposes set out above; and

(b) other persons described in this Privacy Policy (for example, those to whom we outsource certain of our operations and legal and/or regulatory authorities) for the purposes set out above.

THIRD PARTIES

This Website contains links to other websites. We are not responsible for the privacy practices or the contents of such web sites. We do not use cookies on our Website, however, third parties may use cookies to collect information about you when you access their websites.

YOUR RIGHTS 

We may ask you to review an update the information held about you periodically. You may request to see the information we hold about you, to request that it be corrected or updated, or to request the details of parties to whom it has been made available.

You may exercise your right to access your personal information and right to rectify it by sending us an email at the following address: HYPERLINK “mailto:ddgi@ddcap.co.uk”ddgi@ddcap.co.uk. We may need to verify your identity prior to disclosing any personal information in order to ensure that we are not disclosing personal information to, or about, the wrong person.

SECURITY

We use certain efforts to secure our Website such as firewalls and authentication protection. We will periodically review our security policies and implement changes from time to time. However, the Internet is not a risk free place for communication and for that reason, we cannot and do not guarantee complete security, as it does not exist on the Internet. It is your responsibility to ensure that you have adequate and up-to-date anti-virus software and firewalls installed on your device.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, you can contact us:

E-mail: ddgi@ddcap.co.uk

DDCAP Limited
8-10 Grosvenor Gardens
London United Kingdom
SW1W 0DH
United Kingdom

T: +44 (0)20 78631250
F: +44 (0)20 76635462

Last updated: November 2012

 

DD&Co is a Category V Associate Trade Member of the London Metal Exchange

DD&Co is an Affiliate Member of the London Platinum and Palladium Market

DD&Co is an Affiliate Member of the London Platinum and Palladium Market

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DDCAP Limited

DDCAP Limited
Registered Address
8-10 Grosvenor Gardens
London SW1W 0DH
United Kingdom

T: +44 (0)20 78631250
F: +44 (0)20 76635462
E: ddgi@ddcap.co.uk

DDCAP (DIFC) Limited

DDCAP (DIFC) Limited
Registered Address
Suite 39, Level 3
Gate Village 4
P.O. Box 506683
Dubai, United Arab Emirates

T: +9714 401 9844
E: ddcapdifc@ddcap.com